Terms & Conditions

Welcome to the Solar Command website. These Terms & Conditions ("Terms") govern your access to and use of the Solar Command website, services, and any related communications. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Solar Command ("we," "us," or "our") is an authorized Sunburst Solar dealer, sponsored by Sunrun, serving homeowners in Maryland. We are licensed by the Maryland Home Improvement Commission (MHIC #165263).

1. Services Overview

Solar Command provides residential solar energy consultation, system design, installation coordination, battery storage solutions, and related services. Our website allows you to:

• Request free solar quotes and energy assessments.
• Learn about solar energy, financing options, and available incentives.
• Schedule consultations and appointments with our team.
• Access your personalized customer portal and project updates.

All solar installations are performed by factory-trained, licensed, bonded, and insured installers. System specifications, savings estimates, and timelines provided on our website or in proposals are estimates and may vary based on your specific property and circumstances.

2. Eligibility

You must be at least 18 years of age and a homeowner or authorized representative of a property owner to request a quote or enter into a service agreement with Solar Command. By using our services, you represent that you meet these requirements.

3. Quotes & Proposals

Solar quotes and proposals provided by Solar Command are estimates based on information available at the time of preparation, including satellite imagery, utility data, and information you provide. Actual system performance, savings, and costs may differ from estimates due to factors including but not limited to:

• Changes in your energy consumption or utility rates.
• Site conditions discovered during the installation process.
• Changes in applicable tax credits, rebates, or incentive programs.
• Equipment availability and pricing changes.

Quotes are valid for the period stated in the proposal. A quote does not constitute a binding contract until a separate installation agreement is signed by both parties.

4. Financing

Solar Command may offer financing options through third-party lending partners. Financing terms, interest rates, and approval are determined by the financing provider and are subject to credit approval. Solar Command is not a lender and does not guarantee financing approval or specific terms.

You are responsible for reviewing and understanding all financing terms before entering into any financing agreement. Questions about financing terms should be directed to the financing provider.

5. Warranties & Guarantees

Solar Command installations include manufacturer warranties and a comprehensive 25-year warranty with production guarantee, as provided through Sunburst Solar and Sunrun. Specific warranty terms and conditions are detailed in your installation agreement and warranty documentation.

Warranty coverage is subject to the terms set by the equipment manufacturer and Sunrun. Solar Command will assist you in processing any warranty claims, but ultimate warranty obligations rest with the applicable manufacturer or warranty provider.

6. Website Use

When using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of these Terms.
• Provide false, misleading, or inaccurate information when submitting forms or communicating with us.
• Attempt to gain unauthorized access to any portion of the website, server, or connected systems.
• Interfere with or disrupt the website or its infrastructure.
• Scrape, harvest, or collect information from the website using automated means without our written consent.
• Reproduce, distribute, or create derivative works from website content without our prior written permission.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Solar Command or its licensors and is protected by applicable intellectual property laws. You may not use, copy, or distribute any content from this website without our prior written consent.

The Solar Command name, logo, and all related trademarks are the property of Solar Command. Sunburst Solar, Sunrun, and Enphase are trademarks of their respective owners.

8. Communications & Text Messages

By submitting your contact information through our website or requesting a quote, you consent to receive communications from Solar Command, including phone calls, emails, and SMS text messages related to your inquiry and our services.

For SMS messages: message and data rates may apply. Message frequency varies. You may opt out at any time by replying "STOP" to any text message. Reply "HELP" for assistance. See our Privacy Policy for more details on how we handle your information.

9. Limitation of Liability

To the fullest extent permitted by Maryland law, Solar Command shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claim arising under these Terms shall not exceed the amount you have paid to Solar Command for the specific service giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

10. Disclaimer of Warranties

The website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. Savings estimates, energy production projections, and financial calculations presented on our website are for informational purposes only and do not constitute guarantees.

11. Indemnification

You agree to indemnify, defend, and hold harmless Solar Command, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Maryland, and you consent to the personal jurisdiction of such courts.

Before filing any formal legal proceeding, you agree to first contact Solar Command to attempt to resolve the dispute informally. We will make reasonable efforts to resolve any concerns promptly and in good faith.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Contact Us

If you have questions about these Terms & Conditions, please contact us: